IPANEMA PROVIDES A BROAD OFFERING OF OUTSOURCED TECHNOLOGY SUPPORT FOR HOTELS
While most brands offer a technology help desk, there are many systems that the brands themselves do not support. On top of that, an increasingly complex world of technology in hotels has led to a support gap. This gap can be filled cost effectively without hiring full-time IT support staff in the hotel by outsourcing support to Ipanema.
Outsourced technology support for:
- Property Management Systems
- Points of Sale Systems
- Back-Office Systems like Share Drives, Email and Reporting Systems
- Security Monitoring, Maintenance and Reporting
- 3rd Party Vendor Management
Internet Service Providers
High Speed Internet Access Providers
Over the Top Video Providers
Surveillance
Telephone Systems - Management of Cloud Applications like Email
(Office 365 and G Suite) - Cloud Application Offerings for Email, Desktop & Server Backup, Security and Compliance
- Improved Staff and Guest Satisfaction
- Reduced Costs
- Standardization of Systems Across Hotels and Brands
- High Level of Network and Application Security
- 24/7/365 IT Support Coverage
Contact
Emily Augustyn
Director of Client Services
Email: emily.augustyn@ipanemasolutions.com
Direct: 734.913.1117